Privacy Policy
Last updated: August 2026
Lillian's Light ("we," "us," or "our") is a nonprofit organization dedicated to supporting mothers navigating the loss of a child. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
Information We Collect
- Box Requests: Name, email, phone, and shipping address you provide to receive a Box of Light.
- Donations: Donor name and email associated with your gift. Payment details are processed securely by Base44 Payments and are never stored by us.
- Stories & Forum Posts: Content and any name you choose to share publicly.
- Newsletter: Your email address if you subscribe.
- Outreach Contacts: Organization and contact details shared with us by partners or publicly available.
How We Use Your Information
- To fulfill box requests and ship comfort packages to grieving mothers.
- To process donations and email tax-deductible receipts.
- To share your story or forum contributions as you authorize.
- To send gentle newsletters and updates (you may unsubscribe at any time).
- To respond to your questions and provide support.
Information Sharing
We never sell or rent your information. We share data only with trusted service providers who help us operate (such as payment processors and shipping carriers), and only as necessary to fulfill your requests. We may disclose information when required by law.
Data Security
We take reasonable measures to protect your information using industry-standard safeguards. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at lightoflillian@gmail.com. You may unsubscribe from newsletters at any time using the link in each email.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us and we will promptly delete it.
Contact
Questions about this policy? Email us at lightoflillian@gmail.com.